Contact Us

We love to hear from you! All your feedback and comments are really important as they help us develop the best service we possibly can. If you're looking to comment on a show, make a complaint or give us any feedback, you can find all the contacts for the appropriate site section below:

Urmedium viewer support

If you're experiencing issues or have a query about using the urmedium, check out our help area to see if you can find the answer there, and find out how to get in touch with our lovely viewer support team.

Viewer services

Want to comment on a video, have an enquiry or a reception issue? Get in touch with Viewer Services.


If you require any information to be provided in an alternative format, for accessibility reasons, we will be happy to discuss your requirements and endeavour to provide a suitable alternative.

Cooperation Enquiries

For any service or suggestion related enquires please send email: